INTRODUCTION: The spread of the corona virus infection led in an unprecedented rise in demand for healthcare services, emphasising the deficiencies of today's health systems throughout the world. Because there is no known cure for the disease, countries that have been affected have had to increase the efficiency of their healthcare delivery systems. Telemedicine can assist non-critical COVID-19 patients avoid hospital visits, saving time and money for both providers and individuals who have not been exposed to COVID-19. Broad adoption of telemedicine at this critical juncture in India's healthcare system will provide a new public health delivery option capable of dealing with the COVID-19 outbreak and beyond. OBJECTIVE: To document the usefulness of telemedicine during COVID-19 in India and document the challenges in availing and provisioning telemedicine services from provider and client perspective in Indian scenario. METHODOLOGY: This review was conducted using PubMed Central and Google Scholar to search two databases. Inclusion criteria included studies clearly defining any use of telemedicine services during the COVID19 pandemic and its uses, written in English, published from 2019 to the present, and including studies conducted in India. RESULT: According to studies reviewed, patients have expressed high satisfaction with telehealth services, despite hindrances and potential barriers such as limited Internet availability, devices, a lack of technology awareness, high implementation costs, and a legal framework that includes privacy and confidentiality policies. As a result of the outcomes of this study telemedicine has been determined to be a successful method of health care in these challenging times. There are certain concerns about its usage that need to be addressed. CONCLUSION: The utilisation of telemedicine and telehealth services during the COVID19 pandemic appears to be of great benefit, since when compared to the hurdles, it may allow a huge population to be reached from home without putting the lives of health-care personnel and patients at danger.
telemedicine, hurdles, benefits, limits, problems, COVID19 pandemic, or COVID19
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